Question 1

What is the check-in and check-out time at TAVAT Serviced Apartments?

Accepted Answer

Check-in is at 1:00 PM and check-out is at 11:00 AM. Early check-in or late check-out is not available. Additional nights will be added based on the actual schedule.

Question 2

What is the minimum stay at TAVAT Serviced Apartments?

Accepted Answer

The minimum stay is 4 nights (5 days). The minimum number of guests is 2.

Question 3

Does TAVAT Serviced Apartments allow couples or solo travellers?

Accepted Answer

No. TAVAT exclusively hosts families. Unmarried couples and solo occupants are not accommodated.

Question 4

Are pets allowed at TAVAT Serviced Apartments?

Accepted Answer

No. Pets are not permitted at the property.

Question 5

Does TAVAT provide food or breakfast?

Accepted Answer

No. Food is not included in the tariff. Each apartment has a fully equipped kitchen with a stove, oven, refrigerator, microwave, cookware, and utensils, so guests can cook their own meals. Groceries can be ordered for delivery.

Question 6

Is housekeeping included at TAVAT Serviced Apartments?

Accepted Answer

Housekeeping is not included in the tariff but is available on request as a paid service.

Question 7

How do I book at TAVAT Serviced Apartments?

Accepted Answer

Bookings are accepted up to 30 days in advance via WhatsApp at +91 9884933111. A 50% non-refundable advance is required to confirm the booking, with the remaining 50% payable at check-in. A refundable damage/cleaning deposit is also collected. Walk-in bookings are not accepted — prior communication is mandatory.

Question 8

Is the advance refundable if I cancel my booking at TAVAT?

Accepted Answer

No. All payments are non-refundable. The property has limited apartments, and confirmed bookings block the calendar for other guests. Rescheduling is also not entertained. In the rare event the host cancels a booking due to a prior guest's medical stay extension, a full refund of the advance is issued.

Question 9

Do I need to provide ID proof to stay at TAVAT?

Accepted Answer

Yes. Legal identity proof is mandatory for every guest, including children. Foreign passport holders must additionally provide visa details and residential address for FRRO Form C processing.

Question 10

Are parties or events allowed at TAVAT Serviced Apartments?

Accepted Answer

No. Parties, functions, religious gatherings, ceremonies, and events of any kind are strictly prohibited. The apartments are exclusively for family stays. Wedding halls and mini-halls are available in close proximity.

Question 11

Is TAVAT Serviced Apartments close to hospitals for medical tourism?

Accepted Answer

Yes. TAVAT is within 3 km of Apollo Speciality Hospital, SIMS Hospital, and Fortis Hospital Vadapalani. Other nearby hospitals include Kanchi Kamakoti Childs Trust Hospital (3.6 km), Kauvery Hospital (3.7 km), MGM Healthcare (4.4 km), and Rainbow Children's Hospital (4.2 km). A pharmacy and clinic are adjacent to the property. Guests frequently stay at TAVAT during medical treatment or post-surgery recovery.

Question 12

What apartment sizes are available at TAVAT Serviced Apartments?

Accepted Answer

TAVAT offers three apartment sizes: 3BHK apartments (for up to 6 adults + 1 child under 9) with 3 bedrooms, 2BHK apartments (for up to 4 adults + 1 child under 9) with 2 bedrooms, and 1RK studio apartments (for 2 adults + 1 child under 9). All apartments include air-conditioned bedrooms, attached washrooms, Smart TVs, fully equipped kitchens, and free Wi-Fi.

Question 13

Is TAVAT Serviced Apartments close to T Nagar shopping?

Accepted Answer

Yes. TAVAT is located in West Mambalam, just 450 metres from Ranganathan Street and under 1 km from Pondy Bazaar. Major stores including Pothys, Saravana Stores, Chennai Silks, Kumaran Silks, Joy Alukkas, Prince Jewellery, and GRT Thangamaligai are all within walking distance.

Question 14

Does TAVAT Serviced Apartments have parking?

Accepted Answer

Yes. Covered car parking is available but slots are limited. Guests should confirm parking availability at the time of booking.

Question 15

What safety features does TAVAT Serviced Apartments have?

Accepted Answer

TAVAT has CCTV surveillance in the parking lot, corridors, and terrace. Each apartment has smoke detectors in all rooms and a carbon monoxide detector in the kitchen. Fire extinguishers are placed in the corridor. The property observes quiet hours from 11:00 PM to 6:30 AM, during which the gates are closed.

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